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Shipping policy

Shipping Policy

Last Updated: September 18, 2026

At Anjali Sarees, we carefully pack every order to ensure your purchase reaches you safely and in excellent condition. This Shipping Policy explains our shipping process, delivery timelines, charges, and related information.

1. Shipping Coverage

We currently ship orders across India.

Delivery availability may vary depending on the location and serviceability of the delivery address.

At checkout, the available shipping options and applicable charges, if any, will be displayed before you complete your purchase.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on Sundays, public holidays, or during periods of high order volume may require additional processing time.

Once your order has been dispatched, you will receive shipping or tracking information through the contact details provided during checkout, where tracking is available.

3. Estimated Delivery Time

After dispatch, orders are generally delivered within:

  • Metro cities: approximately 2–5 business days

  • Other locations: approximately 4–7 business days

  • Remote or difficult-to-service areas: delivery may take additional time

These are estimated delivery timelines and are not guaranteed. Actual delivery times may vary due to courier operations, weather conditions, public holidays, high-demand periods, or circumstances beyond our control.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before the order is placed.

From time to time, Anjali Sarees may offer free shipping promotions or other shipping-related offers. The terms of such offers will be communicated on the website or during checkout.

5. Tracking Your Order

Once your order has been dispatched, we may provide you with a tracking number or tracking link, depending on the courier service used.

You can use the tracking information to monitor the progress of your shipment.

Please allow some time after dispatch for the tracking information to become active in the courier's system.

6. Accurate Delivery Information

Customers are responsible for providing accurate and complete delivery information at the time of placing an order.

Please carefully check your:

  • Full name

  • Mobile number

  • House/shop/flat number

  • Street or locality

  • City

  • State

  • PIN code

Anjali Sarees will not be responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible.

7. Delivery Attempts

Our courier partners may make multiple delivery attempts before returning an undelivered package to us.

If the recipient is unavailable, the courier may attempt delivery again or contact the recipient using the provided phone number.

Please ensure that someone is available to receive the package whenever possible.

8. Delayed or Lost Shipments

While we work with reliable shipping partners, delivery delays may occasionally occur due to circumstances outside our control, including:

  • Weather conditions

  • Natural events

  • Public holidays

  • Transportation disruptions

  • Courier network issues

  • Incorrect or incomplete address information

  • High-volume sale periods

  • Other unforeseen circumstances

If your order appears to be significantly delayed or the tracking information indicates a delivery issue, please contact us at:

Email: saajanmehta6775@gmail.com
Phone: +91 98762 22962

We will coordinate with the relevant courier partner and assist you as reasonably possible.

9. Damaged Packages

Please inspect the outer packaging when you receive your order.

If the package appears visibly damaged, opened, or tampered with, we recommend documenting the condition with photographs or video and contacting us as soon as possible.

For any product-related issue, please contact our customer support team with your order details and relevant photographs or videos so that we can review the matter.

10. Undelivered or Returned Shipments

If an order is returned to us because of an incorrect address, repeated failed delivery attempts, refusal to accept the package, or other reasons attributable to the recipient, please contact us to discuss the available options.

Additional shipping charges may apply if the order needs to be shipped again.

Any refund, if applicable, will be handled according to our Refund & Return Policy.

11. Shipping During Sales & Festive Periods

During major sales, festivals, wedding seasons, or periods of unusually high order volume, processing and delivery may take longer than the standard estimated timelines.

We appreciate your patience during such periods and recommend placing time-sensitive orders in advance.

12. Contact Us

If you have any questions about shipping or your order, please contact us:

Anjali Sarees
Address: Shop No. 97, Katra Jaimal Singh, Hall Bazar, Amritsar, Punjab – 143001, India
Phone: +91 98762 22962
Email: saajanmehta6775@gmail.com

We will be happy to assist you with your order and delivery-related queries.

Anjali Sarees
Timeless Indian elegance for every occasion.